I bought this 2013 Cruze Eco in late October of 2014 with only 19,000 miles on it and now after just turning over 22K, it looks like our Cruze is part of this StabiliTrak plague that GM has started. Lately, our touch screen radio has been cutting out and turning itself off and has been happening more frequently. I’ve only experienced this one time (my wife is the primary driver) when backing it in at home, but then this morning on my way in to work, it happened seven times. One of which was noticeably longer than the other times and I saw the StabiliTrak message flash quickly but it went away and the radio turned back on. I took multiple videos of the occurance this morning for proof to the dealership if they cannot replicate the problem.
Last night, my wife called me on her way into work to tell me that the radio wasn’t turning on at all and then a message came up on the DIC either stating “service traction control” or "service StabiliTrak" (I can't recall which one she said) and the brake light and the ABS light were on and flashing. I tried researching this last night, but all I could find were a bunch of people complaining about experiencing similar problems, but not much on what actually causes it or any troubleshooting options. Is this occuring because of something interrupting the signal to the ECM? From what I read, it seems that when this message appears, all ABS and traction control systems are disabled, so that doesn’t make me very happy when my wife is the primary driver and it’s the middle of winter in the midwest.
We’re still under the GM warranty as well as the one from the dealership, so I’m hoping this will be covered for the most part at least. I just want to know as much about this as I can before calling them to schedule servicing for this weekend. I’ve seen that many people’s dealerships say they couldn’t replicate the problem and basically shrug their shoulders, so I’m certainly going to get copies of every service appointments we have to make. There’s no reason we should be having so many problems with a new car. I work for an aftermarket supplier of certified GM parts for all model year Corvettes and have been well familiar with GM and especially Chevrolet, so I'm hoping that this experience can be cleared up without soiling each of those names for me.
Any input or advice would be greatly appreciated. From checking this forum before joining and making this post, I can see many other people are having issues with both of these problems and I'm one of the lucky ones who get to deal with both at the same time.